Frequently Asked Questions

General


How does Snapwire work?

Snapwire is a platform that connects a new generation of creators with brands, creatives and small businesses who need to license authentic custom shots. Buyers post a creative brief (which we call Requests or Challenges) and creators respond by submitting their best shots to match. Buyers nominate shots they like based on the visual esthetic they are trending toward. When a buyer nominates a shot, they sort their favorites to the top of the feed and creators earn points. Buyers purchase shots when images that match their vision. At that time, the winning creators get awarded and paid. Both buyers and creators can like shots. When they do, it adds shots to a collection view where they may be saved for future inspiration and purchasing consideration. Snapwire also has a growing library of original authentic visuals in our Marketplace where buyers can search, discover and license shots previously submitted to Requests and Challenges. Additionally, when creators upload shots to their profile their shots have a chance of being chosen for our Marketplace. Learn more here.

Can I immediately start submitting shots on Snapwire?

Yes. You can submit shots to your profile and build a great Portfolio at anytime, or submit shots to open Challenges. If the Challenge is posted by Snapwire, any buyer can purchase shots from it. If the Challenge is posted by a specific buyer, only this buyer can make a purchase while the Challenge is live or in review. Buyers can also license shots directly from your Portfolio. Always strive to submit your very best high resolution shots on Snapwire.

What are levels and points for?

We've built a leveling system that rewards creators who have success on Snapwire. Rewards include the ability to get invited to Requests, higher-visibility to buyers, and eventually paid commissioned shoots. The goal is to help you earn more money, improve your reputation as a creator, and allow direct relationships with buyers. Once you level up to Shooter status, you earn points for every major activity you do on Snapwire. On Snapwire, we have seven levels: Explorer, Shooter, Advanced, Expert, Elite, Pro and Master. Each level provides a unique perk and advances you toward further success. Learn more here

Can I submit to Challenges?

Yes. We allow anyone to participate in Challenges so they can fully experience our product, have a chance to level up to Shooter status (where they can submit to higher priced buyer Requests), and hone in on their creation skills.

Why can I not submit to a Request?

You have to level up to a Shooter status to submit to higher priced buyer Requests (but you can submit to Challenges or build a Portfolio at anytime). To level up, you must have at least one shot nominated on a Challenge or Snapwire has to handpick one of your shots for our Marketplace. If you're at Shooter level and still cannot submit to a Request, the Request is likely in review or has been closed. The buyer can close the Request at any time.

How do I level up to Shooter status so I can submit to paid Buyer's Requests?

You can level up to Shooter status if your shot gets nominated or purchased. Additionally, Snapwire's editors also review shots uploaded to your profile. If the quality is high in your profile, your shots have a commercial appeal, and the images could serve buyers - you will level up as a Shooter right away. If you have not leveled up, focus on submitting your most beautiful work. Also consider modifying your portfolio (removing your weakest shots) and your profile will re-appear to our creative editors. A tight submission of a few great shots is always better than lots of average shots. Learn what it takes to get approved on our blog.

Who Nominates shots on Snapwire and why some, not others?

Creative directors, art buyers, graphic designers (we call them collectively; buyers) are the people nominating and purchasing on Challenges and Requests. Snapwire runs it's own Challenges as well, so we nominate shots on these type of Challenges. Keep in mind that beauty is in the eye of the beholder, so it is not always easy to know why a buyer selects shots, but they are going to choose the best shots for their specific image need and that can depend on many factors. Buyers are going to nominate shots to help inform other creators what is closest to their vision and purchase shots that only work for their creative projects. Take note of nominated shots to learn which shots buyers are trending toward and submit accordingly.

Why would I like shots on Snapwire?

If you are a buyer, liking shots serves as a collection of favorite shots you may consider purchasing a license to use in the future. For creators, liking shots collects the shots you have liked to keep a feed of those which inspired you.

What kind of shots should I upload to Snapwire?

If you are building your initial portfolio, you're building your initial library of shots that would sell so be sure submit shots that are beautiful, clean of borders, and have commercial appeal. Also consider shots that have a good use of light, sharpness, and concept. Avoid submitting 'happy snaps'. You'll want to upload at least 4 of your very best shots to your profile to get reviewed. The more shots uploaded, the better the chance on getting accepted in the Marketplace library. When submitting to a Request of Challenge, be sure to read the brief for other restrictions. While self-editing can be intimidating, take clues from other successful creators, noting nominated & purchased shots on requests, and shots accepted in our Marketplace. Additionally, your uploaded shots should always be JPEG and there is no limit on the size of the file submitted.

How many images can I submit to a Challenge or Request?

We limit submissions to encourage all users to submit only their best work. The number of shots you can submit to Challenges or Requests is determined by your user level on Snapwire. Learn more here. Remember, Buyers only want to see your best shots so if you have very similar compositions of the same subject with similar angles, please limit your submissions to one or two images.

Can I submit the same shot to multiple Requests on Snapwire?

Yes, but only when other Challenges or Requests you submitted is closed. This is primarily due to prevent issues that may arise if a shot is purchased with exclusivity. If your shot has not had a temporary exclusivity purchased on a Request, you can upload your shots to another Request. Once the exclusivity period expires on the shot purchase it can be submitted to another Request or Challenge.

Can I submit multiple images to a Request or Challenge?

Yes, but please limit the number of 'sister' ('similar') shots submitted to any one Request or Challenge. A 'sister' shot (or sometimes called 'similar') is a shot that is roughly the same frame with multiple variations of the same subject. Too many 'sister' shots can overwhelm buyers and decrease your chances of a purchase.

Can I submit shots I have already shot and shared elsewhere?

Yes. Some of your best shots have already been shared. We encourage quality uploads from cloud-based shot sharing sites like Google Drive, Facebook, Flickr and Dropbox.

Why do I see duplicate shots and how can I control what shots are displayed on my profile portfolio?

On Snapwire, each shot submitted to a Request or Challenge is under consideration for one potential buyer. Buyers can optionally claim a exclusivity for each submission in the purchasing process. In order to ensure that buyers can complete this flow, we can not allow creators to submit previously submitted shots to multiple Requests or Challenges. In order to ensure that your profile does not include duplicate shots, we allow creators to hide and reveal each shot. You can manage what shots appear on your profile by visiting the Manager on our website. Use the toggle next to each shot to reveal or hide shots. Also use this option to hide duplicate shots from appearing on our your profile.

How do I control which shots are available for license?

You can manage what shots are made available for license on Snapwire by visiting your Manager on our website. Use the toggle next to each shot to turn on or off the shot's license status on the Manager.

How should I caption or keyword my shots?

Captioning and keywording your shot is an important step to success on Snapwire. Buyers use this information when reviewing the shot before they purchase. Additionally, we use this information to help aid a shot's discovery in our search if your shot is chosen for our Marketplace. It's important to caption or keyword your shot for context and accuracy. When entering a caption, describe the dominant subject and gender, age, color, location or object. You can also add localized or seasonal information. Avoid personal names or personal narrative in captioning your shot. As way of an example; 'A young girl holding a red umbrella in Central Park on a spring day' is an acceptable caption for a relevant shot.

How do I add or modify keywords to my shots?

If your shot is chosen for the Marketplace, they will be made discoverable through keywords we automatically apply for you but you can also add and modify keywords to any shot by visiting your Manager on our website.

You can also use the Caption feature in our mobile application to add simple keywords when you upload your shots. If you do this, all keywords should be separated by commas. Do not add hashtags or symbols in front of the keywords. It is recommended that add caption to shots separately from keywords. To change existing keywords, visit your Manager on the website.

What does my rating mean?

When your shot is purchased on a Request or Challenge, the buyer may choose to leave you personal feedback and also rate your shot on its creativity, accuracy, and originality. Maintaining a positive rating builds trust with buyers and gives you a positive reputation. Learn more here

How do I get invited to a Request?

Once you've reached the Advanced level, you'll be eligible to be invited to Requests by buyers. You can achieve the Advanced level by earning 1000 points. Invites get you an additional level of exposure, and increase your chance of earning more money.

What’s the minimum size shot I can submit?

Snapwire encourages the largest size shot to satisfy the most flexible use for the buyer. At this time we require a minimum 1000 pixels on the shortest side of a photo. Snapwire will automatically read your photo to ensure you meet the minimum size requirement. Buyers may also require you to upload a shot that meets their minimum size requirement on a Request.

I see I can post messages on Requests and Challenges. What is Messaging used for?

Messaging is reserved for non opinionated communication between buyers and creators. Use the messaging feature to ask questions about the creative brief to improve results for the buyer or the brief. Negative messages that defame or slander other users will be removed and messages posted that express religious or political opinions are subject to removal.

My shot was removed from a Request or Challenge. Why?

Reading the Creative Brief is critical. If a buyer has removed or hidden your shot, it is likely that they believe the shot is irrelevant to the brief. It is also possible that a Snapwire curator has determined the shot was not a fit for the Request or Challenge.

I have a lot of good shots on Instagram. Why can't I submit from there?

Unfortunately, Instagram only allows shots of 612px or smaller to come through their API, which is too small for a buyer’s needs. That being said, the copies of your Instagram shots that get saved to your camera roll are big enough, so feel free to submit those shots to Snapwire.

Do all my shots have to be from a mobile phone?

We will accept any digital shot which you own. You can upload from the Snapwire mobile applications or the website. At Snapwire, we firmly believe that the best camera is the one that you have with you. You can also connect to a variety of shot sharing platforms like Google Drive, Dropbox, and other service to pull in your best shots for any Request.

My shot was chosen as Select for the Snapwire Marketplace. What does this mean?

The Snapwire Marketplace is a set of the best images submitted to Snapwire. We offer this content to all buyers in a Marketplace with various price tiers. If your shot is chosen, and you are an Explorer you'll level up to Shooter. Shots chosen for the Marketplace are flagged as Select or Premium and are made available for inclusion in our Subscription offering where the chances of earning are greatly increased. If you would like to remove any shots from the Marketplace you can simply delete them from the Manager section of our service. Shotgraphers earn 50% when shots sell in the Marketplace or on their profile and a fixed payout in the event a shot is sold on a Subscription. Premium shots have other rules that apply. Please note below.

My shot has been flagged as Premium what does this mean?

Premium shots are priced higher than Select shots because of their commercial potential. When your shot is chosen as Premium, you get notified and earn points. If your shot is chosen for the Marketplace or nominated on a Challenge you automatically level up as a Shooter. You also agree to let Snapwire exclusively represent any Premium shot in our Marketplace. This means that you may only let Snapwire license these shots to commercial buyers. Some Premium shots are also selected for our global partner sites and will be sold on platforms. This provides more opportunities for your shot to be sold. If your shot sells on a partner site, you will earn at the Marketplace payout rate of what fees were received by Snapwire when your shot sold. Payout availability may vary depending on partner.

My shot was sold in a Snapwire Subscription. What does this mean?

Snapwire offers a Subscription to buyers, where for a monthly fee the buyer may get access to a select number of shots as outlined on one of our three Subscription plans. In general, Subscription offerings increase a creators earnings due to the volume of downloads where payouts are fixed per shot download based on the price of the Subscription plan. To see our current Subscription offerings and payouts visit our Subscription Offering and Payout Guide on our site.

How does Snapwire choose shots for its discoverable Marketplace?

Creators who have achieved at least 3 Nominations and at least had 2 shots chosen as Premium will have all their shots flagged as Select made available in our searchable Marketplace. Snapwire reserves the right to remove the status of any submitted shot automatically flagged as Select or Premium. Learn more about our Marketplace.

Are all my submitted shots up for sale?

All shots uploaded directly to your Portfolio are available for buyers to purchase a license. Shots uploaded to Challenges or Requests are eligible for our discoverable Marketplace under one of our two price tiers when they are chosen by a Snapwire creative editor. If your shots are chosen for our discoverable marketplace, they are made discoverable by keywords which we apply for you. You can add your own keywords to any of your shot in your Manager on our website. Learn more about our payouts on our Payouts page on our website.

What does exclusivity mean when my shots sell?

If your shot is sold with exclusivity you will earn more money. Exclusivity guarantees the buyer that no one else can purchase the image during the exclusivity period. It also means that your image will only be reviewed for the Marketplace after the exclusivity period has expired. When a buyer purchases a shot, any Sister shot (or similar out take) may be requested to be removed from Snapwire during the term of the exclusivity period.

Why do Requests and Challenges vary in price?

When someone creates a shot Request on Snapwire, they determine the price they are willing to pay per shot and it's posted on the Request. While Snapwire requires minimums on pricing in order to launch a shot need on the service, the shot price is typically informed by a buyer's need and budget. Since budgets vary by project, submitting to lower paying Requests gives you exposure to the buyer and a way to build overall exposure on the platform. As an added benefit, you’ll level up, expose your skill, and get a chance to have your shots chosen for the Marketplace.

I earned money. How do I get it?

We now make payments through Paypal or Stripe. All earnings you make on Snapwire will be automatically sent to you through your chosen payout method. To request to collect your payment on mobile visit My Stats. On the website, go to "Payouts" from the side menu to transfer your Snapwire earnings. To collect payment on our website, login to your account and choose to transfer money to your Paypal or any US bank account you own. Payments will be processed on the 1st of the following month, providing your balance is $25 or more. If the 1st is a weekend or US holiday, the payment will be made on a prior business day. In any event, once you request a payout, it currently averages up to 15 business days to receive money in your chosen account from when Snapwire receives final payment from the Buyer. Please note, we no longer support Balanced for ACH payouts.

What will I earn when my shot sells?

At Snapwire we believe you should retain the majority of the money you make from your shots. That’s why we give you the majority from every shot that is purchased on a Request. That's a big departure from most stock shot services who pay as little as a few cents for every shot sold on their platform. You keep 70% of every shot sold on a buyer's paid Request and 50% when your shots sell in the Marketplace.

The amount I earned is different than the price posted on the Request. Why?

A shot Request lists the price that the buyer is willing to pay per shot. Snapwire collects a 30% platform service fee for each shot sale at the time of the transaction. We'll always cover credit card and payment transfer fees.

Do I need to pay taxes on money earned on Snapwire?

It will depend on your total annualized earnings and your local government's tax laws so you should check the tax law specifically for your country.

I submitted my shot to a Request and it's been removed. Why?

If the quality of your shot is low or contains sexual, violent or other inappropriate content that violates our terms of service, it will be removed. In some cases, Snapwire or the buyer may remove your shot from a Request if it contains inappropriate content. Even if your shot was sold to a buyer, we can always remove the shot if it violates our terms of service.

Can I remove my shot from Snapwire?

Yes. In order to delete a shot, visit the Manager page on the website or on our iOS app. On mobile, slide the status bar to the left to reveal the delete feature. On our website, hover over the image to reveal the delete icon. Note that deleting shots does not affect previous licenses you have granted.

How does the Snapwire Referral Program work?

If you are a Buyer on Snapwire, you have the ability to give a colleague credit that can be applied to their 1st shot purchase. Credits can be applied to any priced Request or any shot in our Marketplace. Simply give a friend $20 of Snapwire credit and get $20 of Snapwire credit when they make their 1st purchase. You can invite up to 5 friends and earn up to $100. Snapwire credits are reserved for shot Buyers and may not be used directly by creators to artificially earn money. Circumventing our Referral rules will be grounds for deleting a user account as detailed in our Terms Of Service.

I submitted to a Request and it's in Review or Closed without a purchase. Why?

Depending on needs, some buyers purchase immediately, while others take a long time to purchase. A small percentage of buyers end up not purchasing due to a creative concept change. Regardless, buyers often work with teams of decision makers and projects have multiple stages of approvals ranging from days to months, depending on the schedule of the client. During this time the Request may or may not be re-opened to allow more shot submissions or closed. The buyer has up to 45 days to make final purchases before the Request automatically closes. When a Request closes, Snapwire handpicks the very best shots to be included in the Marketplace.

How do I delete my account?

Please go to the close account tab in your Settings if you wish to delete your account on our website.

How do I contact Snapwire for additional support?

The easiest way is to send us an email to support @ snapwi.re.

Permissions


Do I need permission from the people in my shots?

Yes. In order to submit a shot to Snapwire you agree you have the permission from any identifiable people in the submitted shot in order to sell the shot with a commercial license. You will need the written permission of the person(s) in the form of a Model Release for commercial use. You can use our own model release app; Releases. By accepting the Snapwire Terms of Service, you agree to comply with all laws regarding model releases. Please check our blog or click here to learn more about Releases and other Photo Laws.

Do I need a property release?

If your shots contain recognizable trademarks or personally owned property (like a identifiable store sign, branded product, logo, or other identifiable private property) it is best to have a property release as most buyers look to license shots for commercial use. As this is not always possible, be sure to capture shots that mitigate this issue. Be confident you can obtain a property release for any shot before uploading a shot to Snapwire. Please check our blog or click here to learn more about Releases and other Photo Laws.

Do I need permission to photograph in certain locations?

Obtaining permission to take photographs in public areas varies between countries. We recommend that you check the regulations of your country. Most countries permit taking photographs in public areas, which usually means places that can be accessed without restrictions, such as city streets and public transportation buildings. If your shot was captured on private property, such as someone’s home or a commercial office, and the location is recognizable, be sure you get the permission of the property owners too. Do not submit shots of people taken through windows in their homes or offices.

Can I submit someone else's photos?

No. You may only submit content you shot and you have the rights to sell. Uploading someone else’s content is a violation of copyright which can result in substantial damages to you. We also reserve the right to terminate the account of any user that is reported as uploading content that belongs to others creators or other users.

What does Snapwire do when we are made aware of copyright infringements

When Snapwire has received a copyright violation, we immediately take action to investigate the issue and follow the Digital Millennium Copyright Act protocol. We send a notification to both the infringer and copyright holder about any copyrighted works on Snapwire's service. We identify the Internet Protocol ('IP') address associated with the infringer's user account at the time of infringement as the source of the infringing works. As such, a copyright violation notice is sent explaining the seriousness of the offense, illustrating potential damages reaching up to $250,000 per infringement may occur, and all uploaded content from an infringer's account will be removed from their profile and their account will be deactivated per our Terms of Service. We further investigate the matter with the ISP (Internet Service Provider) to obtain full contact information about the infringer and communicate with them via the appropriate legal channels as the case evolves.

What type of content is restricted?

It is a violation of our Terms of Service to submit any shots that contains nude people, sexual or violent content or other material that might be offensive (see our Terms of Service if you are unsure). If you see a shot that violates our Terms of Service, you can report the image on iOS or on the website while previewing the shot or you may notify us at violations @ snapwi.re so we may take immediate steps to remove the shot.

Requests


How much does Snapwire cost to use?

Snapwire is free to use when a creator submits a shot to the platform. Snapwire charges buyers a licensing fee for the right to use the content. Buyers agree to pay a per photo or video licensing fee when they create their Request brief. It works a lot like this: Buyers create a Challenge or Request for custom visuals, set their own budget which they pay upfront when launching the Challenge or Request and if none of the submissions work, buyers can get a credit. Buyers who purchase shots on Terms with us can launch a Challenge or Request without paying an upfront fee as they’re on Net 30 terms. To become a Buyer with terms, please contact us at hello[at]snapwi.re.

When does my Request or Challenge end?

Submissions end when the remaining time on the Request or Challenge reaches zero or the buyer manually ends the submission period because they have found the shots they are looking for early. At that time, the Request or Challenge then enters into a Review period where final purchasing decisions may be made.

What's the difference between Challenges and Requests?

Challenges (also known as shots contests) are open to the whole Snapwire community including creators of the Explorer level. Explorer level are typically newer to the platform. Requests are open only to approved creators of Shooter level or above, and are usually priced higher than Challenges. Challenges that are posted by Snapwire are thematic Contests that allow anyone to participate and give buyers a chance to purchase relevant shots from themes and trends we observe to be relevant to today's buyers. Buyers can also run their own Challenges on Snapwire to engage with the Snapwire community, bring awareness to their brand, and build a library of content to promote their product or idea. If the Challenge is posted by a specific buyer, only this buyer can make a purchase while the Challenge is live or in Review. If a Challenge is posted by Snapwire (directly), we allow anyone to purchase from it at the listed price per visual. Shots purchased on a Request come with an optional exclusivity period; shots purchased on a Challenge don't have an exclusivity option.

Can I purchase shots from Snapwire Challenges?

If the Challenge is posted by Snapwire (Snapwire Challenge), anyone can purchase from it at the posted price. Snapwire Challenges are thematic content contests that allow anyone to participate and give buyers a chance to purchase relevant shots from themes and trends we observe. If the Challenge is posted by a specific buyer, only this buyer can make a purchase while the Challenge is live or in review.

Can I purchase shotss from a user's profile?

Yes. All user's shots directly uploaded to their profile are made available for sale by the seller. Shots submitted to Snapwire Challenges are for sale at any time. Shots submitted to buyer Requests or buyer Challenges may not be for sale until the Request or Challenge has ended. Separate licensing terms apply to creator profiles, so be sure to check the shot's permission status before you buy.

Can I purchase shots after the timer has elapsed?

Yes. Once the timer reaches zero and the Request is in the Review state you can still purchase shots until you close the Request. Some buyers like to buy shots as soon as their Request goes live, and others prefer to wait until submissions have ended. We give you the freedom to decide when to purchase. All Requests will automatically close 45 days after it enters into the Review state. If you need more time you can contact us at support [at] snapwi.re

Can I communicate to creators about changes to my Request?

Yes. You can post messages on your Request by clicking on the messaging tab on the Request detail view. All participating creators will get notified that you've posted a message. You will also get notified when creators message back on your Request.

How long will it take to see images appear in my Request?

Once you publish, your Request is live, and creators can start uploading images immediately.

Can I change, cancel or delete my Request?

Yes, you can change almost everything about your Request or Challenge by simply clicking Edit in the top right corner of the Request page. You'll be able to update the title, use, style tags, art direction, inspirational images and some of the additional requirements such as orientation, environment, lighting, space for copy and language. If you need to change the price, extend, cancel or delete your Request or Challenge, please send an email to hello @ snapwi.re and we will help you.

How can I use a shot I've purchased on Snapwire?

Any file purchased on Snapwire comes with a personal and commercial royalty free license. This license provides you the rights to use the visuals for both personal and commercial purposes. For the one-time payment, you may use the content over and over again for uses such as advertising and promotional projects, websites, presentations, editorial uses, videos, commercials, catalogs, and even broadcasting. As a buyer, you must ensure that publishing the content you've purchased complies with any applicable legislation regarding the publication of visuals and you are responsible for securing any required releases prior to publication.

How can I obtain a model release for a shot I've purchased on Snapwire?

On Snapwire, creators are responsible for warranting that all the models in their shots have given their permission for using the content for commercial use. If the permissions information is set to "Yes" then you may ask to obtain a signed model (or property release when applicable) in advance of your purchase. If you need to do so send an email to us hello @ snapwi.re and we will get that process going. Please build a 2 day lead time obtain releases.

Can I contact the creator directly?

The terms of service require that you complete all transactions and communications using Snapwire itself. If you have to follow up with a creator for licensing, releases or dispute issues, the creator can be contacted through Snapwire. If you need to do so, send an email to hello @ snapwi.re and we will help you.

What are my purchasing options using Snapwire?

You can purchase shots from Requests, Challenges, our Library Marketplace, or on a Subscription. You can purchase all licenses on Snapwire using any major credit card. We accept Visa, Master Card, and American Express and all licensing fees are charged in US Dollar. If you require to pay by another method, you may be billed and pay by check. Please contact us to do so.

I don't like any of the shots submitted to my Request. What do I do?

If none of the images are working for you, contact our support team and we'll work with you to get you closer to what you need as we can modify and extend the time on a Request. Email hello @ snapwi.re to get started. We ask to you to close all Requests once you make your final purchasing decisions.

What type of inspirational images can I upload when I create a Request?

Inspirational images are used for the purpose of illustrating the type of shot you are looking for. When creating a Request you may not ask creators to copy, replicate, or duplicate any sample inspirational images as this would be a violation of copyright. You can inform creators that you like a particular style of a inspiration content, but do not instruct creators to submit an exact clone. You are responsible for all visuals uploaded to your Request. All users are responsible for abiding by all laws, including copyright.

Licensing


What is a License on Snapwire?

A license is a legal agreement between a creator and a buyer where the creator agrees to license their content to a buyer. This license means the buyer may legally use the content to help illustrate an idea, sell a product or a service.

If I sell my shot does the buyer get to keep it?

No. When you sell a licnese on Snapwire a buyer is licensing the right to simply use the shot. You always retain the copyright to your content.

Are these royalty free shots?

Yes. Every shot sold on Snapwire comes with a royalty free license, which means the buyer may use the content multiple times without paying further to the creator. Be sure to check the Permission status of any shot if you are planning to use it for commercial purposes. Each single shot purchased on Snapwire can be stored on a digital asset management system and comes with 5 seats licenses. This means 5 people may access the content at any given time. Subscription content have unique restrictions on access.

How can the shots be used that I purchase?

Visuals sold on Snapwire come with an in-perpetuity Royalty Free license so they may be used for any personal or commercial use, such as prints, magazines, blogs, advertising and promotional projects, websites, presentations, videos, brochures and for any medium.

What size do I need?

Depending on how you plan to use shot, you will need to know your required pixels or resolution (in the case of video) for your project. A photo's height and width in pixels should exceed your required pixels in your project. We provide the photo's and video's exact available pixels and resolution but here are some suggested uses for sizes on Snapwire:

Who owns the rights to the shots that are purchased?

The creator always maintains the copyright to their visual content. When a buyer licenses through a purchase, the creator is granting them rights to use that content under our terms of service. If a buyer licenses from a creator, they may never resell (or sublicense) the content to another person or entity. Other restrictions may apply.

What does an exclusivity period mean on a Request?

Every visual purchased from a Request comes with an optional exclusivity period. This means the buyer (alone) has the right to use the content for the exclusivity period. After the period expires, other buyers may purchase a license on the visual content. Exclusivity is currently only offered to photos and videos submitted to Requests and Private Requests (not Challenges).

What if I have more questions that are not covered in your FAQ?

If you have questions that are not covered in our FAQ, please send your question by email to hello @ snapwi.re . For urgent buyer inquiries, please call our licensing help desk at 805-845-7572 M-F from 9:00 AM to 5:00 PM Pacific Time Zone for additional support.